Frequently Asked Questions
Frequently Asked Questions
Thoughtfully crafted, intentionally indulgent.
Below are a few details to help you better understand our ingredients, process, and services.
Why Belgian chocolate?
Belgian chocolate is internationally recognized for its quality due to strict production standards. Belgian law requires a higher minimum cocoa content and regulates the use of cocoa butter, resulting in chocolate with superior texture, depth, and consistency. This standard ensures a cleaner melt, richer flavour, and a level of quality that sets it apart from other chocolates. We use it as a foundational ingredient, allowing its character to define every creation.
What does sea salt add to sweet treats?
Salt plays a critical role in flavour perception. Used in small amounts, natural sea salt enhances sweetness, sharpens chocolate notes, and creates balance by reducing excessive sweetness. We use raw sea salt intentionally as a finishing touch, not for salinity, but to bring clarity, depth, and complexity to each bite.
Do you offer event giveaways or favours?
Yes. Our handcrafted truffles and cookies are perfect for giveaways and favours at private and corporate events.
Do you offer custom packaging for special occasions?
Custom packaging is available for weddings, engagements, parties, and large-scale events [minimum order of 250 pieces]. Advance notice is required.
Do you deliver?
Yes. We deliver to New Cairo, Al Rehab, Madinaty, Shrouk, Heliopolis, Maadi, Zamalek, Obour and Nasr City. At checkout, delivery fees will be clarified based on your preferred location of delivery. Kindly read through our delivery / shipping policy for any further clarification.
How can I contact you?
For enquiries, custom orders, or bookings, please reach out to us via our contact form, email us on veros.bites.eg@gmail.com or through our social media channels.
